Saturday, October 15, 2011

Now That's Customer Service

I was looking for businesses who convert VHS and film to digital format and found a site I could not navigate. Down at the bottom of the page I found this notice.

Created with Microsoft Publisher 2007 and Vista and optimized for the IE9 browser, with which it works perfectly.

If some pages look strange with other browsers we are sorry but we have no clue how to fix it.

We have been told that none of our links work when you are using some versions of Firefox, and we have no clue how to fix that either.

For Firefox users: Phone (number removed by me) or email (email address removed by me) and we will try to answer your questions until you can download an improved browser that is compatible with the new industry standard IE9.

I'm using Firefox on a Mac. No specific browser is considered the industry standard. Whether the arrogance is intentional or not, right back atcha Mr More Clueless Than You Know.

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