Thursday, November 15, 2012

Danger! Danger! Oh, Wait....

Comcast sent me an email today warning me that one or more of my computers may be infected with a bot and they strongly recommend I take action to remove malicious software from my computers. You can bet that got my attention. But as I closely read the email....

The first question that came to mind was, "Well what are the specifics of this bot infection that led to this notice?" Did my computer start connecting to a server in Bulgaria or what? If I have some sort of malware and you (Comcast) can tell that, then give me something to work with here so I can fix the problem. But the email doesn't include a single hint of what the problem might be. The only thing notable about the email is the scary language describing how bad a bot can be. Bot infect. Bot steal. Bot bad.

Thunderbolt and lightning very very frightening me! 


Continuing on in this notice of possible bot imperilment, the email contains a plug for Constant Guard. Apparently one feature of Constant Guard is to frighten their customers with emails like this.

It's the last part of the email that certifies this is a phony warning. "This is a service related email," and Comcast will occasionally send me service-related emails to inform me of service upgrades or new benefits. How considerate of them.

Mark that as spam.

No comments: